Refund policy

Refund & Returns Policy

Last updated: July 2026

At Kafkaevesky, every item is made to order specifically for you. Because each product is created only after your order is placed, we do not accept returns or exchanges for change of mind, incorrect size selection, or accidental orders. This policy helps reduce unnecessary waste and supports more sustainable production.

Eligible for a Refund or Replacement

If your item arrives:

Damaged during shipping
Defective or faulty
Misprinted
Incorrect (wrong item, size, or color received due to our error)

please contact us within 30 days of delivery. We'll gladly arrange a free replacement or a full refund after reviewing your claim. This aligns with Printify's merchant policy for damaged or manufacturing-defect items.

What You'll Need

To process your request, please email us with:

Your order number
A brief description of the issue
Clear photos showing the damage or defect

These photos help us work with our production partner to resolve the issue as quickly as possible.

Non-Returnable Items

We do not accept returns or exchanges for:

Incorrect size ordered
Incorrect color selected
Change of mind
Buyer's remorse
Normal wear and tear
Minor print placement variations that fall within accepted manufacturing tolerances

Please review our size charts carefully before placing your order.

Return Shipping

For approved damaged or defective items, you do not need to return the product unless we specifically request it. In most cases, photographic evidence is sufficient for us to arrange a replacement or refund.

Refund Processing

Once your request has been reviewed and approved, your refund will be issued to your original payment method. Processing times may vary depending on your payment provider.